2021 as of December
Questions about resale
"Is there a resale of XX?" " I want you to resell XX!"
Thank you for your request!
I can definitely resell it, but the messages I received are referring to the members. You may be able to resell, or you may add a new product with a similar taste even if it is not exactly the same.
New goods information is announced from SNS accounts as well as STINGS's official LINE account, so I would be glad if you could add it to your friends!
Questions about delivery
Q1. "When will the ordered product arrive?"
a1. The number of days that can be shipped differs depending on the type of product you ordered.
■ If you order a product -produced product
It takes 1-2 weeks from order to shipping.
For the number of days that can be shipped specifically, please refer to the individual page for each product.
■ If you order other than made -to -order products
Basically, it will be shipped within 5 business days.
As soon as the shipment is completed, we will send you a tracking number later by e -mail, so I hope that you can check the status of the product from there.
Q2. "The product that was completely different from the ordered product was different. What should I do?"
a2. Sorry. I want to ask the situation in detail, so
- Started with "#" Order number
- Image of the product received
and send it to Onlineemail@example.com.
* In the case of handmade works, there may be individual differences for each point for the same product. It does not reach the same thing as the image listed in the shop. In the case of handmade works, the individual page of the product states that it is "handmade work", so please check the individual page for details.
a3. Sorry for not being able to confirm enough. I would like to respond after asking the situation in detail, so and send it to firstname.lastname@example.org.
a3. Sorry for not being able to confirm enough.
I would like to respond after asking the situation in detail, so
and send it to email@example.com.